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Privacy & Cookie Policy

Your Information
We take our responsibilities with how we handle your personal information very seriously. As such we keep under constant review the information we collect to ensure that it is secure and required. When information no longer needs to be stored we will remove it from our systems.

This document relates to Studione who will ultimately be the holder of this information.

What information do we collect?

Contact details
Information about your business such as your current website, what you do, where you are located.
How you arrived at our website such as by clicking on a one of our adverts or a link from another site.
Your usage of our website such as the pages you looked at.
Any special offers you have been given so we can ensure that when we quote you the offer is automatically applied.
Recordings of calls and live chat conversations allowing us to verify details and for training purposes.
In the case of current customers we store information about your usage of our website management system such as the features you have used.
We store information about how people use the website we built on our platform.

How do we secure the information?

We store your information on our servers which are located within the EU and provided by Amazon Web Services.
All traffic between our website and you is done over secured SSL connections meaning that no one can intercept anything you send us e.g. when you log into your site
The data is physically secured within Amazon’s data centres.
Access to your information is limited to only essential personnel.
Who do we share the information with?
Information we collect is only every shared with third-parties for our own purposes. This means we use services which help us communicate with you e.g. email sending services, but we will never share your information so another company can contact you. The information is held by Studione which includes all it’s current and future brands and subsidiaries.

For email marketing we use a service called Mailchimp. We include information such as the services we provide you in that information so we can ensure that correct and relevant emails are sent to you.
I am a customer, will my website store information about my customers?
To enable your website functions to work correctly some information is stored by our platform on your behalf. You can read more about this on our what we store page.